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Shipping policy

1. Shipping Methods and Carriers:

  • We offer several shipping options for our customers, including standard, expedited, and express shipping.

  • Carriers may include but are not limited to shiprocket, dehlivery, and local postal services.

2. Shipping Destinations:

  • We currently offer shipping Pan India.

  • For international orders, customers are responsible for any customs duties or taxes imposed by their respective countries.

3. Shipping Rates and Fees:

  • Shipping rates are calculated based on the weight, dimensions, and destination of the package.

  • Customers can view the shipping costs during the checkout process before making a purchase.

  • We may offer free shipping promotions under certain conditions, which will be clearly communicated on our website or through promotional materials.

4. Order Processing Time:

  • Orders are typically processed and shipped within 02 business days from the date of purchase.

  • Customers will receive a confirmation email with tracking information once their order has been shipped.

5. Delivery Timeframes:

  • Delivery times vary depending on the selected shipping method and the destination.

  • Estimated delivery times are provided during the checkout process and are based on the carrier's transit times.

  • Domestic delivery time from 3-6 days and International delivery may take from 7 - 21 days.

6. Order Tracking:

  • Customers can track the status of their orders using the provided tracking number on our website or directly through the carrier's website.

7. Shipping Restrictions:

  • Certain products may be subject to shipping restrictions based on their size, weight, or regulatory requirements.

  • We do not ship to P.O. boxes or APO/FPO addresses.

8. Order Modifications and Cancellations:

  • Once an order has been placed, modifications or cancellations may be possible within a limited timeframe. Please contact our customer service team for assistance.

9. Shipping Damage or Loss:

  • In the rare event that a package is damaged or lost during transit, please contact us immediately to initiate a claim investigation with the carrier.

10. Returns and Exchanges:

  • Please refer to our Returns and Exchanges Policy for information on returning or exchanging products purchased through our website.

11. Contact Information:

  • If you have any questions or concerns regarding our shipping policy, please contact our customer service team at info@madhoglobal.shop and WhatsApp at +91 94176 61163.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version available on our website for updates.

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